We understand that unforseen situations occur. And, we keep our training classes to small sizes which means we need all clients to show up for the specific class they registered for. Clients who contact us to cancel a space 6 full days prior to the start date of the class will receive a credit for the same class (or similar--this is at the discretion of Taproot) in a future round of classes for the same dog. Clients who contact us less than 6 days in advance are expected to submit full payment for the class for which they registered.
We do not expect anyone to bring the latest & greatest leashes, harnesses, etc... to class. In fact this isn't necessary at all, though we will talk about how these things can make your and your dog's lives easier in many ways.
Please bring a regular leash (non-retractable) and collar to class, as well as any harnesses you might already have that you would like to work with.
*We do not allow aversion collars (i.e. choke & shock collars) or any other devices that train via force, fear/intimidation, or pain. This includes any electric collars that are on the vibrate setting or spray collars. If you have specific questions about this please call or email and we'd be happy to talk with you.
Missed Classes & Graduation
Taproot classes are created to be both fun and educational. Since in-person classes are only 5 weeks in length we encourage all dogs/humans to be present for at least 4 of the 5 weeks of class. Otherwise, you will miss significant material and you and your dog may not be ready for the next level of class. We do not offer make-up classes. If your dog appears ill or has been confirmed ill, please do not bring your dog to class. You however are still encouraged to come so that you can bring the knowledge and training skills home. It's actually fun and very eye-opening to be in class without your dog!